Key Competencies

  • Product Strategy and Innovation

  • Strategic Partnerships

  • Go-to-Market Execution

  • Revenue Growth and Profitability

  • Strategic Business Planning

  • Operational Excellence

  • Business Development and Retention

  • Voice of the Customer Programs

  • High Performing Team Development

  • Digital Banking Transformation

  • P&L Ownership and Optimization

  • Digital Payments and Banking Strategy

  • Regulatory Compliance (Durbin Amendment, Regulation E, PCI)

  • Enterprise Risk Management

  • Salesforce Platform Management (Sales and Service) and User Experience

  • Contract Negotiation

  • Cobranded Card Programs

  • Implementation and Training

  • Customer Service Leadership

  • Debit and Prepaid Card Programs

  • Card Plastic Management

  • Instant Issuance at large scale

Credentials